Controlling Quarantine Data

Quarantined data is data that has erred-out multiple times during attempts to forward it or data that could not be stored because of some configuration issues. It is removed from the forward queue to allow other data to pass. The most common reason for data quarantining is an invalid schema in the database for the data that is being stored. Quarantined data is held indefinitely the issue is resolved, then you can either delete it or re-insert it into the queue.

To handle the quarantined data

  1. From Configure section of the Gateway, go to Databases > Store and Forward.

  2. Go to the Quarantine Control tab and look for the problem/error.
    Here you will see any quarantined data which are listed according to store-and-forward engine and the data format, with a description, the error that caused the quarantine, and the number of quarantined records. On the right side of these records you can see retry or delete.

  3. Fix the problem/error you found that caused the quarantine data.

  4. Click either on retry or delete.
    retry will un-quarantine the data and place the engine back in the forward queue.
    delete will permanently delete the data in the selected row. All transactions of the selected type are deleted.

images/download/attachments/6033920/Controlling_Quarantine_Data_-_Fixed.png